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FAQ's - Venue Owners Frequently Asked Questions

At Training Course Broker Ltd we are here to help. We've pulled together some of the most frequently asked questions our customers ask us.

If you can't find what you are looking for, simply visit the contact us page to get in touch whichever way you prefer and we'll try our best to help


  • This web site is purely a portal for Venues to register an account and to input and manage their details.
  • The Venue details are viewed by Training Providers via the https://trainingcoursebroker.com website.
  • Absolutely, the site allows each venue to advertise as many training / conference rooms as you have on one site.
  • If you have more than one site you will need to create an account for each one.
  • The trainingcoursevenue.com web site accepts payments made via PayPal or via the secure encrypted Stripe system.
  • The payment process automatically directs the Student / Delegate to the PayPal or Stripe web sites.
  • You can be completely secure in the knowledge that nothing you pass to the PayPal or Stripe servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
  • PayPal is one of the worlds leading payment processors and payments / refunds are backed by their guarantees.
  • Stripe is trusted by millions of companies such as asos, deliveroo, Under Armour, shopify, opentable and booking.com so you can be assured of their quality and security.
  • Training Course Broker Ltd does not record or store any payment details.
  • We receive a notification email of a successful card payment from PayPal and Stripe - a copy of which can be requested by you at any time.
  • Training Course Broker Ltd endeavours to give a transparent service to all clients.
  • If you wish to cancel your account within 14 days after payment has been made, we will gladly reverse the trasaction and refund 100%. You must notify us in writing immediately - phone cancellations will only be acted upon if accompanied by written instructions.
  • Training Course Broker Ltd will cancel the account and make a full refund within the week to the card used.
  • Cancellations requested after 14 days will not be entertained.
  • Yes, we charge a nominal £100.00 + VAT per annum.
  • When you login to your Dashboard you will see a counter. This counter shows daily, monthly, annual and total views.
  • Also, any training provider who is interested in your services is able to email and phone you directly via the details you supplied in your profile - the contacts will not come via our sites.